Your personal information is completely safe at Spinay. Here you'll find exactly what data we collect, why we collect it, and how we keep it secure — all explained in plain language.
Our commitment: Spinay believes privacy is a fundamental right. This policy clearly tells you what we do — and don't do — with your data. No hidden agendas.
Welcome to Spinay's Privacy Policy. This policy explains how your personal information is collected, used, stored, and kept secure while you use the Spinay platform.
By creating an account, browsing the Spinay website, or downloading the app, you are agreeing to this Privacy Policy. Your privacy is our top priority.
This policy applies to all Spinay services, including the website, mobile app, live chat, email communications, and any other digital channel.
This privacy policy has been prepared in compliance with applicable laws in Bangladesh and international data protection standards.
Spinay only collects information that is necessary. We do not request or store data that is unnecessary or sensitive.
| Data Type | When it is collected | Mandatory? |
|---|---|---|
| Name and date of birth | At Registration | Yes |
| Mobile Number | During registration and verification | Yes |
| Email address | At Registration | Optional |
| Identity document (KYC) | During verification | For withdrawals |
| Payment Method Details | During deposit/withdrawal | Yes |
What We Do Not Collect: Spinay never collects information relating to your religious beliefs, political opinions, health data, or ethnic identity.
Spinay uses your information for the following purposes. Each purpose is clear and legitimate.
Transparency guarantee: Your data is not used beyond the purposes stated above. If we wish to send you marketing emails, your separate consent will be obtained first.
Spinay never sells your personal data. Information may be shared only in the limited circumstances described below.
Never shared: Your information is never shared with advertisers, data brokers, third-party marketers, or any other online gaming platforms.
Spinay retains your data for as long as your account remains active. After closure, certain data may be kept for a defined period due to legal obligations.
In the Event of a Data Breach: In the event of a security incident, we will notify affected users as quickly as legally required and take all necessary steps.
Spinay uses cookies to improve your experience. Cookies are small files stored in your browser. You can disable cookies if you wish, though some features may not function properly as a result.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining login sessions and ensuring security | Cleared at end of session | |
| Remembering language preferences, themes, and previous settings | 1 Year | |
| Understanding page visits and usage patterns | 3 Months |
Cookies can be managed through your browser settings. Spinay does not use third-party tracking cookies.
Spinay believes every user should have full control over their own data. Your rights are outlined below.
To exercise these rights, email support@spinay.biz. We will respond within 30 business days.
Spinay strictly does not provide services to anyone under 18. Our platform is not intended for minors, and we do not knowingly collect data from them.
Spinay's platform may occasionally reference third-party services. These third parties have their own privacy policies, which are outside Spinay's control.
Spinay may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
Keep email notifications enabled in your profile to stay updated on the latest policy changes.
For any privacy-related questions, complaints, or requests, please get in touch with us.
We're always here for you. If you have any privacy concerns, feel free to reach out — we're ready to walk you through everything in plain terms.
Your privacy is fully protected. Create an account now and enjoy the best gaming experience in Bangladesh.